Shipping Policy

Welcome to Decordell. We are committed to processing and delivering your orders securely and efficiently.

  • Order Processing Time: All orders are verified, packed, and dispatched from our facility within 24 to 48 business hours of order placement.

  • Delivery Timeline: Once dispatched, orders are generally delivered within 5 to 7 business days across most serviceable locations in India.

  • Tracking Details: Once your order has been shipped, you will receive tracking details via SMS, WhatsApp, or Email, allowing you to monitor your shipment.

  • Shipping Charges: Applicable shipping charges or free-shipping eligibility will be calculated and clearly displayed at checkout before you complete your order.

  • Delivery Delays: Delivery timelines may occasionally be affected by factors beyond our control, including courier delays, local transportation conditions, extreme weather, public holidays, or other unforeseen circumstances.

  • Serviceability: Orders can be delivered only to locations covered by our logistics and delivery partners. If a location is found to be non-serviceable, we will inform the customer and provide an appropriate resolution.

For any shipping or delivery-related queries, please contact us: